AI phone ordering for restaurants

Your phone rings. Appetell answers.

An AI agent that picks up the phone, takes orders naturally, and prints them straight to your kitchen. No missed calls. No hold times. No extra staff.

Incoming order #1847
Pad Thai (Lg)$14.50
Spring Rolls x2$8.00
Thai Iced Tea$4.50
Total$27.00
Sending to printer...

The problem

Rush hour hits. The phone won't stop ringing.

Every unanswered call is a lost order. But picking up means in-store customers wait. Hiring someone just for phones costs $3,000+/month — for a task that only peaks a few hours a day.

The solution

Appetell picks up so your team doesn't have to

An AI agent answers every call, takes orders through natural conversation, and sends tickets straight to your kitchen printer. Use it during rush hours or let it run 24/7.

Get started

Live in under 10 minutes

1

Scan or upload your menu

Upload a photo of your paper menu — items are automatically extracted for drag-and-drop setup with flexible configuration.

2

Forward your phone line

Forward your existing number to Appetell during rush hours, or use a dedicated Appetell number with a configurable schedule.

3

Orders print automatically

Install the Appetell client on a restaurant computer or an Android tablet — orders print automatically the moment a customer confirms. Nothing changes in your workflow.

$0.39As low as per order
0 secHold time
< 10 minSetup time
24/7Always available

Features

Everything you need to automate phone orders

Live in minutes

Set up fast, change anytime

Snap a photo of your paper menu and items are extracted automatically — drag and drop to organize, set variations and modifiers with their own prices. Add your greeting and hours and your AI agent is live with a dedicated phone number in under 10 minutes. After launch, every change is instant: tap sold-out, tweak a price, add a new dish — the AI picks it up on the next call. No restarts, no redeploys, no IT team needed.

Try it now

Hear our AI take an order

Enter your number and we'll call you in seconds. You'll order from our sample menu — exactly the way your customers will. No signup, free, takes about 2 minutes.

Your phone number

U.S. and Canada only.

Setup

Go live in three steps from your phone

Scan. Build. Start taking orders.

1Scan Menu

Upload or scan your paper menu.

Phone screen showing the scan tab with extracted menu items and categories.
2Build Menu

Organize items and categories.

Phone screen showing the builder tab with a pizza category and per-item pricing.
3Start Taking Orders

Receive and manage incoming orders.

Phone screen showing an incoming order with item list, totals, and recording options.

Bilingual

Reach every caller. In their language.

One toggle adds Mandarin to your phone line. Callers pick the language they're comfortable with — orders flow into the same queue, your kitchen prints the same ticket. No second phone number. No second menu.

Diagram showing a one-click toggle activating the bilingual phone line. Callers self-select language (1 for English, 2 for 中文), each speaking in their native script — both orders flow into the same printed kitchen ticket.
  • One-click toggle

    Flip Chinese support on from the dashboard. The AI is live in Mandarin on your next call, with a brief language pick at the top so callers self-route. Toggle off anytime — you're back to English-only on the next ring.

  • Voice keywords for accuracy

    Per-language keyword lists tune the speech recognition for your menu's exact dishes — generate them from your menu in one click, edit anything that's off. Mandarin tones, English brand names, your house specials — all heard correctly.

  • Bilingual menus that just work

    Add a Chinese name to any menu item — the AI speaks it to Mandarin callers and accepts both English and Chinese when they order. Skip it on items already common in English. Same menu, two ways to order.

Your next rush hour could run itself

Upload your menu, forward your phone, and let Appetell handle the rest. Set up in under 10 minutes. Start with a free 15-day trial.

  • Orders print to your existing kitchen printer
  • Forward your phone only when you need to